Privacy Policy

Last Updated: November 30, 2025

1Introduction

Welcome to NR Phone ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2Information We Collect

Personal Information You Provide

  • Name and contact information (phone number, email address)
  • Purchase and transaction history
  • Warranty registration information
  • Device information (IMEI, serial numbers) for warranty purposes

Information Automatically Collected

  • Device and browser information
  • IP address and location data
  • Usage data and browsing patterns

3How We Use Your Information

  • To process your purchases and transactions
  • To provide warranty services and support
  • To send you updates about your orders and warranty status
  • To improve our website and customer service
  • To communicate with you about products, services, and promotions
  • To comply with legal obligations

4Information Sharing and Disclosure

We may share your information in the following situations:

  • With service providers who assist in our operations (payment processors, delivery services)
  • With manufacturers for warranty claims and product support
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property

5Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve our services and user experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your personal information
  • Request transfer of your personal information to another service

8Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. For warranty-related information, we retain data for the duration of the warranty period plus any additional period required by law.

9Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

11Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NR Phone

Phnom Penh, Cambodia

Telegram

@nrphone

Effective Date: November 30, 2025